Return Policy
At IMEXDAY, we prioritize the quality of our products and the satisfaction of our customers. If for any reason you're not completely satisfied with your purchase, we offer a 30-day return period from the date of receipt.
Return Conditions:
- The item must be in its original condition, unused, and in its original packaging.
- The purchase invoice or receipt must accompany the returned item.
- Return shipping costs are the responsibility of the customer, unless the item is defective or was sent in error.
Return Process:
1. Contact our customer support team to initiate your return request.
2. Follow the instructions provided by our support team to return your item.
3. Ship the item to the address provided.
Once we receive and inspect the returned item, we will issue a refund via your original payment method.
Important Notes:
Please note that certain products, due to their nature (such as personal care items or food products), may not be eligible for returns.
For more information, please refer to the "Return Policy" section on our website.
Return Policy
At IMEXDAY, we prioritize the quality of our products and the satisfaction of our customers. If for any reason you're not completely satisfied with your purchase, we offer a 30-day return period from the date of receipt.
Return Conditions:
- The item must be in its original condition, unused, and in its original packaging.
- The purchase invoice or receipt must accompany the returned item.
- Return shipping costs are the responsibility of the customer, unless the item is defective or was sent in error.
Return Process:
1. Contact our customer support team to initiate your return request.
2. Follow the instructions provided by our support team to return your item.
3. Ship the item to the address provided.
Once we receive and inspect the returned item, we will issue a refund via your original payment method.
Important Notes:
Please note that certain products, due to their nature (such as personal care items or food products), may not be eligible for returns.
For more information, please refer to the "Return Policy" section on our website.